Returns & Exchanges

At Chabad-Shop, we are committed to your complete satisfaction with our fashion collections. If you are not entirely happy with your purchase, you may return or exchange your items within 14 days of delivery provided they are in their original, unworn condition with all tags attached.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer service team via email or through our website's contact form with your order number and the reason for the return.

  • 2.
    Prepare the Package

    Place the items securely in their original packaging, ensuring that all original labels and tags are intact to qualify for a full refund.

  • 3.
    Ship the Items

    Send your package to our central distribution center using a tracked shipping service to ensure safe and documented delivery.

  • 4.
    Quality Check and Refund

    Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.