Frequently Asked Questions

Everything you need to know about shopping at Chabad-Shop

What is the estimated delivery time for my order?

Standard shipping usually takes 5-10 business days. Expedited shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed clothing items with original tags attached. Please contact our support team to initiate a return.

How do I determine the correct size for my garment?

Each product page features a detailed size guide. We recommend measuring a similar item you already own to compare with our specifications for the perfect fit.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. Shipping costs and delivery times vary depending on the destination country.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal.

How can I track the status of my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.